NiceRink Sales Policy

Please review the following prior to purchasing or returning an item. With questions or concerns regarding our purchase policy please call: 1-888-NiceRink

Your NiceRink Order

All "NiceRink" liners are made to order, and each one is therefore custom cut to your exact specifications. Therefore, once your liner is "CUSTOM" cut it CANNOT be canceled. If it hasn't been cut, we will be more than happy to either change or cancel your order. If you MUST cancel your liner order and we have already CUT it, there will be a 25% liner cancellation fee charged to your account.

We apologize for this strict policy, however we cannot be responsible for selling your custom liner once it has been cut, and will most likely be sold as a smaller size or reduced rate liner.

Invoice Terms

Net 30 to approved accounts. All  others may choose from the following options:  Visa, MasterCard, and Discover, (Fee Applies), Check for full amount or Cash upon pick-up at our offices. A finance charge of 1 1/2% per month or the maximum allowable rate by law will be added to past due invoices. NO COD's

Minimum Order

A minimum order amount of $25 in product applies to all orders.

Delivery Terms

FOB, Shipping Point. We will prepay all freight and add it to the invoice unless shown otherwise as being included in the amount of your order as shown. This is normally 15% or less of the invoice total. (Shipments to Canada: In addition to the regular shipping charge, All shipments originating in the U.S. to Canada will incur a brokerage fee from the shipper, plus GST & PST. These amounts will be collected from the shipper upon delivery of the merchandise)

For large truck shipments: If your item(s) are being delivered by common carrier (Truck), do not sign for it until you have inspected the item(s) for damage. Once you have signed for the item(s), you assume all responsibilities and charges. Any damages must be reported within 7 days of receiving the product.

Normal delivery includes getting the merchandise to the end of your driveway or to the dock for commercial deliveries. Trucks will not drive onto residential driveways
The merchandise can then be broken down in the truck and piece unloaded BY THE CUSTOMER.

If you would like the merchandise to be left on the ground, on the pallet, there will be a $75.00 lift gate service charge in addition to the freight cost. Lift gate charge is to get the merchandise onto the ground. (Not to the house)

If you would like driver assistance in breaking down, and hauling the merchandise to your desired location, they charge $40.00 Per Hour of Service.

Note about online freight estimates: freight costs are estimates only. Actual prices may vary. If the actual shipping cost is going to be more than the estimate, we will contact you first for approval BEFORE we will ship.

International Orders (On Merchandise originating from the United States. Some products are available direct from Canada)

****Please note that the CUSTOMER is responsible for all customs, duties and taxes of home country on all international orders.  When delivered, the delivery person may require an additional payment or you may be billed.  These amounts due are the duties and/or customs brokerage fee...this is not a shipping charge.  Please check your local rules and regulations prior to ordering for the amount of these charges.

International orders can be placed via online, phone, e-mail or fax.

Returns

Please call our offices before returning merchandise to obtain a return authorization number. All others will be refused and returned at the customers expense. Return of unwanted/unused stock items will incur a 15% restocking charge and the cost of shipping. Any product returned must be shipped prepaid, or the return shipping will be deducted from the credit amount. All products being returned for any credit must be in LIKE NEW and unused condition. All liners returned must be in the original packaging. (You may not unroll your liner and then return it.)

Non-Payment

Any account turned over to any collection agency will be charged all charges for services incurred by said agency, including but not limited to a percentage of the invoice taken.

NSF Checks

$30 per occurrence.

Internet Pricing

Prices are subject to change.